Frequently Asked Questions

Labisan Protective is a protective balm composed mostly of natural ingredients. It protects and cares for the skin of the lips, especially those prone to cold sores. Now enriched with antiviral ingredients for defense against cold sores and herpes. It is ideal for protecting lips in summer and winter, soothing minor burns, soothing acne, and providing sun protection.

Labisan combines anti inflammatory, soothing, and bactericidal agents with SPF 20 UV protection. Zinc oxide supports the immune system, Graviola delivers instant skin relief, Manuka Oil stimulates collagen production, Oregano Oil reduces pain naturally, and Menthol provides antiseptic and analgesic properties.

Absolutely. Labisan is reef friendly, cruelty free, fully vegan, GMO free, gluten free, and contains no animal by products. Every tube is made in Austria by Nascyma Pharma GmbH in Vienna.

No. Labisan Protective is available online without a prescription. Please note that Labisan med and Labisan Fever Blister are pharmacy only products and are not sold through this store.

Labisan is excellent for the whole family and anyone exposed to extreme heat or cold: skiers, hikers, climbers, travelers, and everyday outdoor enthusiasts. Please note it is not recommended for children under 5 years of age.

For external use only. Apply directly to the lips and surrounding mouth area. Massage lightly and continue use for several days for best results. Reapply every 4 to 6 hours in extreme conditions such as high altitude or extended sun exposure.

Labisan contains Zinc Oxide (SPF 20), Shea Butter, Graviola, Manuka Oil, Oregano Oil, Astaxanthin Extract, Cocoa Butter, Vitamin E, Menthol, Almond Oil, and Allantoin. All ingredients are 100% vegan and cruelty free.

All orders ship from Vienna, Austria within 2 to 5 working days. Free shipping on orders over $49. Orders under $49 ship for a flat rate of $9.99.

We offer a 30 day return window. Items must be unused and in their original packaging. Contact info@labisan.shop to initiate a return. Ship items back to our Vienna address and your refund will be processed within 10 business days.

We sell Labisan Protective, the everyday lip protection balm available online. Labisan med (medicated formula) and Labisan Fever Blister (targeted cold sore treatment) are pharmacy only products available in Austria and select European pharmacies.