Privacy Policy

Last updated: April 2026

Nascyma Pharma GmbH ("Labisan", "we", "us") operates labisan.shop and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

Information We Collect

When you visit our store, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the pages or products you view, the websites or search terms that referred you, and how you interact with the store.

When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as "Order Information."

How We Use Your Information

We use the Order Information to:

  • Fulfill orders placed through the store (processing payment, arranging shipping, providing invoices and order confirmations)
  • Communicate with you about your order
  • Screen orders for potential risk or fraud
  • Provide you with information or advertising relating to our products or services, when in line with your preferences

Data Retention

When you place an order, we retain your Order Information for our records unless and until you ask us to delete it. We maintain this information to fulfill any legal obligations and to resolve disputes.

Cookies

We use cookies to keep track of items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and interaction so we can offer better experiences and tools in the future.

Third Party Services

We may share your personal information with third parties to help us use your information as described above. For example, we use Stripe to process payments. We also use analytics services to help us understand how our customers use the store.

Your Rights (EU/EEA Residents)

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. You also have the right to data portability. If you wish to exercise these rights, please contact us at info@labisan.shop.

Data Protection

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Changes

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Nascyma Pharma GmbH
Pasettistrasse 71 to 75
1200 Wien, Austria
info@labisan.shop